City Pass

Welcome to CityPass, ten big-city ticket booklets that cut through the clutter of what to see and do, zip you past entrance lines and shave up to 50% off the price of individually purchased attraction tickets.

It's a fresh way to experience New York, Atlanta, Boston, Philadelphia, Toronto, Chicago, Seattle, San Francisco, Hollywood or Southern California. With a CityPass in your pocket thinner than an iPod you march right to the heart of what makes each destination famous. The attraction staff removes their ticket and you're in. Buy the booklets at any participating attraction or on this site.

Our collection of each city's must-see attractions is picked for its ability to astonish, inform and delight. Aquariums, science and art museums, sightseeing cruises and skyscraper observatories await you. These landmark places feature art, ideas, history, villains and heroes, from thousands of years in the past or into the future, all awaiting discovery on the day you visit.

Whether you have a weekend or a week, enjoy six or more CityPass tickets with maps, tips, and transportation info. There's an additional ticket or two for local icons in every booklet: sourdough bread in San Francisco, a Bloomingdale's discount in New York, and an appetizer at Boston's Union Oyster House, to name a few.

See Valid Dates and Special Exhibits to plan your visit. Read more about Avoiding Lines.
 
Avoid Most Ticket Lines
CityPass promises you three things: the most famous attractions, for an amazing price, with the fastest available entry.

Lines are everywhere. We wait for our lattes. We wait for a cab. We wait for the phone to ring, or the plane to go. Kids can't wait to wake up. Sometimes you can't wait for the day to be over.

When visiting the nation's most popular, best loved museums and attractions, there is inevitably some amount of waiting. There's a line waiting to board an evening Manhattan skyline tour on a warm summer night. In February, probably not. There's a line to get on the express elevator of the viewing tower. And lately, there are more lines for security. Occasionally, CityPass attractions offer a special CityPass holders line at their entrance, during summer Saturdays or school breaks.

While CityPass can't do much about those kinds of lines, we have worked with the attractions we represent to recognize CityPass ticket holders as VIP's and treat them accordingly-- motioning them to the turnstile, allowing them immediate entrance to museum galleries, including them in special members-only entrances, or even identifying separate CityPass entrances.

CityPass ticket holders save time by buying tickets in advance on our Web site and save more time with each visit to our attractions.

CityPass also saves you the tedious task of paying at each attraction, not to mention the time planning your day and negotiating the public transportation system. (The tickets have loads of helpful information on what to see, the best time to visit, and how to get around.)

 

Frequently Asked Questions

What is CityPass?
CityPass is a ticket booklet containing an actual admission ticket to the top attractions in each city. With CityPass, you pay one substantially reduced price and avoid main entrance ticket lines at most attractions.
Once you start using the CityPass you have 9 days to visit all of the attractions included in the program.

Are there any 'blackout days' with CityPass?
There are no 'blackout days' with CityPass. Any day or time that an attraction is open to the public it is open to CityPass holders.

Will I wait in line at the attractions when using a CityPass?
CityPass ticket holders avoid most main entrance ticket lines, except in unusual cases where the attraction lacks a separate members/info desk or where entrance capacity is limited*. For example, CityPass holders avoid the main ticket line at the Empire State Building Observatory but must wait in line for the high speed elevator. Many attractions display the CityPass logo at a membership desk or a separate entrance providing immediate admission. Check the bottom left hand corner of the ticket for that attraction to see where to present your CityPass in order to by-pass the main ticket lines.
* The Southern California CityPass does not allow you to by-pass ticket lines.

Can I substitute or subtract an attraction from the CityPass program?
Admission to the attractions included in the CityPass program is sold as a package. Attractions cannot be substituted or subtracted. Although you don't have to use all of the tickets included in the CityPass, unused tickets cannot be refunded.

Is CityPass a guided tour?
CityPass is not a guided tour. It is a ticket booklet containing admission to the top attractions in each city. You choose how and when you want to visit each attraction. Some people visit all of the attraction over a couple days while others spread their visits out over the entire period the CityPass is valid.

Where can I purchase a CityPass?
You can purchase a CityPass at any of the attractions in the CityPass program. All of the attractions included in the program sell the CityPass for their city at their main ticket windows. They all charge the same rates as citypass.com. If you decide to prepurchase you can order online at citypass.com. You'll be charged shipping to have your order shipped by UPS to an office, home, hotel or friend's address where someone will be available to sign for the delivery.

Can I 'prepay' for a CityPass and then pick it up at an attraction?
It is not possible to 'prepay' for a CityPass and later pick it up at an attraction and there is no 'will-call' for CityPass. You can pre-purchase online at citypass.com or purchase at the first attraction in the program that you decide to visit.

Do I need to pre-purchase?
There is no need to prepurchase. Although some people are put at ease by having their CityPass in-hand before their trip. You can purchase at the main ticket windows of any of the attractions included in the CityPass program

How do I buy a CityPass if I live outside the US/Canada?
If you would like to prepurchase you can order online and have your CityPasses sent to a home, office or hotel address in the U.S. Canada or a home, office address the United Kingdom. Some international credit cards are not accepted on citypass.com. If that is the case we recommend purchasing at the first attraction you decide to visit once you get to the area where you're going to.

If I purchased a voucher for CityPass how do I redeem it for my actual CityPass?
We have affiliates that sell the CityPass using a voucher program. If you purchase through one of our affiliates you'll print out a voucher that you'll redeem for a CityPass. Simply present that voucher at the main ticket window of the first attraction you decide to visit. (Important note, Southern California CityPass vouchers have to be redeemed at a specific attraction, depending on who you purchase your voucher through. If you plan on starting your vacation in San Diego make sure not to purchase a voucher that must be redeemed in Anaheim.)

For how long is the CityPass valid?
All of the CityPass programs except for Southern California are valid for 9 days beginning the first day of use. The day you first use the CityPass to enter an attraction starts the 9-day period that the ticket booklet is valid for. The Southern California CityPass allows you 14 days to visit all of the attractions in the program.

Does the CityPass have an expiration date?
All of the CityPass programs except the Southern California CityPass have a program year that runs from April 1st through March 31st. That means that the attractions included in the program at that price will not change until next April. After the program has changed the CityPass is valid for one year following. If you are unsure when your CityPass booklets expire check the expiration date in the bottom right corner of the inside front cover of the ticket booklet. CityPass booklets on sale now for all programs except for Southern California expire on March 31 2009. The Southern California CityPass program year runs from January 6th through January 5th of the following year and are only valid for that time period.

Can the validity period- the 9 or 14 day limit of the CityPass be extended?
The 14 day validity period on the Southern California CityPass and 9 day validity period on all other CityPasses cannot be extended. The attractions included in the program have agreed to offer CityPass admission at a significant savings because of this time limit. The validity period begins counting when you first use the CityPass to visit an attraction.

Is the CityPass transferable?
Although the CityPass is intended for one person to visit all of the attractions included in the program there is no name or identification on the CityPass*. As long as the tickets remain in the booklet and the validity period has not passed the CityPass will be accepted.
* The exception to this is with the Disney portion of the Southern California CityPass. When you present the Southern California CityPass at Disneyland they will tear out the Disney ticket and give you a 3-day Disney Park Hopper Ticket. You will need to put a name on the Park Hopper Ticket making the Disney portion of the CityPass nontransferable.

Is the CityPass refundable?
Once 'activated' (used to visit an attraction) CityPass booklets are nonrefundable but in some specific cases returns may be accepted. Because CityPass represents the attractions in the CityPass program we are unable to offer returns without a written request and formal review. You can submit a return request by email to returns@citypass.com. Be sure to include an explanation, where you purchased the CityPass and the barcode number on the back of the booklet. If none of the tickets in the CityPass have been used and it hasn't been activated you should approach the business through whom you purchased your CityPass for a return.

How do I get a refund for my CityPass?
Once 'activated' (used to visit an attraction) CityPass booklets are nonrefundable but in some specific cases returns may be accepted. Because CityPass represents the attractions in the CityPass program we are unable to offer returns without a written request and formal review. You can submit a return request by email to returns@citypass.com. Be sure to include an explanation, where you purchased the CityPass and the barcode number on the back of the booklet. If none of the tickets in the CityPass have been used and it hasn't been activated you should approach the business through whom you purchased your CityPass for a return.

What if my CityPass is lost or stolen?
Unfortunately, because there is no name or form of identification on them, CityPasses have a cash-like value. If your CityPass is lost or stolen we will be unable to refund your money or reissue you a CityPass.

What is included in my CityPass admission?
The CityPass includes at least your general admission to each of the attractions included in the program for that city. Sometimes your CityPass admission includes something extra such as an IMAX show. Refer to citypass.com or the backside of the ticket for that attraction in your CityPass booklet to find out what exactly is included with your CityPass admission.

How do I know if a special exhibit is included in my CityPass admission?
Refer to citypass.com, within the CityPass booklet or check with the attraction directly to find out what the upgrade fee is and whether it is availability dependent.

How do I upgrade my CityPass admission to include a special exhibit?
If a special exhibit is not included in your CityPass admission you can upgrade your admission to include it for a fee once you arrive at that attraction. Check on citypass.com or with the attraction directly to find out what the upgrade fee is and whether it is availability dependent.

Is lodging/hotel included with the CityPass?
Lodging or hotel stays are not included in the CityPass program. CityPass has no relationships with any hotels and cannot offer discounts or recommendations for lodging options.

Is transportation included with the CityPass?
With the exception of Philadelphia and San Francisco, transportation is not included in the CityPass programs. We put information about transportation options on citypass.com to help you plan your visit. In Philadelphia the CityPass includes on-and-off riding privileges on the Philadelphia Trolley Works for a 24 hour period starting when you first ride. In San Francisco the CityPass includes 7 consecutive days of MUNI transportation system and cable car use.

Is parking included with the CityPass?
Parking is not included in the CityPass program. In most cities we recommend the use of public transportation. Refer to citypass.com or contact the individual attraction to find out if there is a charge for parking in that area.

Is there a senior citizen's discount?
CityPass is unable to offer any discounts beyond the normal CityPass savings.

Is there a student discount?
CityPass is unable to offer any discounts beyond the normal CityPass savings.

Is there a military discount?
CityPass is unable to offer any discounts beyond the normal CityPass savings.

Is there a group discount?
CityPass is unable to offer any discounts beyond the normal CityPass savings.

Can my organization get a CityPass donation?
CityPass is not available for charitable donations. The tickets in the booklet are owned by the attractions we serve and CityPass is not authorized to donate CityPasses for charitable causes. Most of the attractions however do have a donation policy and we recommend contacting them directly.

How is the 'CityPass value' calculated?
The 'CityPass value' is calculated using the sum of the price one would pay for what's included in the CityPass admission to each of the attractions in the program for that city. Sometimes CityPass includes general admission; sometimes it includes an extra such as an IMAX show or special exhibit.

Will my child need an admission ticket if younger than the CityPass youth age range?
On citypass.com the 'Adult and Youth Prices' for that city shows for what aged child an attraction charges admission. For certain ages some attractions charge admission and others don't. If your child is younger than the CityPass youth age range that means that too few of the attractions in the program charge admission for that age to make it financially advantageous to purchase a CityPass for that aged child. You will need to purchase a separate admission ticket if you go to an attraction that charges for that aged child.

Why did I see the CityPass at a different rate and then get linked to this site?
Although we encourage other companies to be accurate and up-to-date when listing information about CityPass, the only website we can really control is our own. If you notice an inconsistency in rates or program descriptions please refer to the information on citypass.com.

Why did I see a different list of attractions included in the CityPass program?
Although we encourage other companies to be accurate and up-to-date when listing information about CityPass, the only website we can really control is our own. If you notice an inconsistency in rates or program descriptions please refer to the information on citypass.com.

Copyright (c) 2012